Online Counselling
Shelley Liu
A warm, confidential, and collaborative environment to help you explore life’s difficulties, overcome feelings of being stuck, and discover lasting emotional resilience from the comfort of your own space.
Shelley Liu
MBACP Registered Member
Compassionate, Person-Centred Support Tailored to You
Hello and welcome. I am a qualified, MBACP-registered counsellor providing one-to-one online therapy for adults across the UK. My practice is grounded in creating an approachable, down-to-earth, and trustworthy environment where you can speak openly without fear of judgment.
I work relationally and collaboratively. I believe you are the expert of your own life; my role is not to give prescriptive advice or tell you what to do, but to help you untangle complex feelings, identify repetitive patterns, and discover new perspectives that empower you to make meaningful changes.
Clinical Experience
Over 5 years supporting clients across NHS Talking Therapies and MIND counselling services.
Specialist Training
Metanoia Institute Person-Centred Experiential Counselling for Depression (PCE-CfD).
Corporate Insights
Professional background in finance, bringing lived understanding of high-pressure corporate workloads and burnout.
Professional Ethics
Continuous clinical supervision, ongoing professional development, and adherence to the BACP Ethical Framework.
Compassionate, Person-Centred Support Tailored to You
Shelley Liu
MBACP Member
Hello and welcome. I am a qualified, MBACP-registered counsellor providing one-to-one online therapy for adults across the UK. My practice is grounded in creating an approachable, down-to-earth, and trustworthy environment where you can speak openly without fear of judgment.
I work relationally and collaboratively. I believe you are the expert of your own life; my role is not to give prescriptive advice or tell you what to do, but to help you untangle complex feelings, identify repetitive patterns, and discover new perspectives that empower you to make meaningful changes.
Clinical Experience
Over 5 years supporting clients across NHS Talking Therapies and MIND counselling services.
Specialist Training
Metanoia Institute Person-Centred Experiential Counselling for Depression (PCE-CfD).
Corporate Insights
Professional background in finance, bringing lived understanding of high-pressure corporate workloads and burnout.
Professional Ethics
Continuous clinical supervision, ongoing professional development, and adherence to the BACP Ethical Framework.
How Online Therapy Can Help You
Every person's journey is unique. Whatever challenges you are facing, we will work at your pace to bring clarity, healing, and meaningful change.
Anxiety, Panic & Chronic Stress
Managing anxiety, intrusive worrying, social stress, panic symptoms, and nervous system regulation.
Low Mood, Depression & Feeling Stuck
Navigating periods of sadness, loss of enthusiasm, emotional numbness, and uncovering a renewed sense of purpose and vitality.
Neurodiversity
Affirming, empathetic support for autistic, ADHD, and neurodivergent adults, exploring masking, executive functioning, sensory overwhelm, and burnout.
Bereavement, Loss & Grief
A compassionate, holding space for processing grief, including pet bereavement, pregnancy/baby loss, and major life changes.
Relationships, Loneliness & Attachment
Exploring relational patterns, attachment difficulties, fear of abandonment, and building healthier interpersonal connections.
Self-Esteem & Inner Critic
Challenging deep-seated feelings of inadequacy, perfectionism, self-doubt, and fostering self-compassion.
Workplace Burnout & Career Pressures
Support for professionals experiencing intense workplace demands, imposter syndrome, corporate fatigue, and boundary management.
Life Transitions & Identity
Guidance through major career shifts, parental milestones, or making sense of who you are.
Or Something Else?
Therapy is open to whatever you are carrying. You do not need a specific label or diagnosis to reach out. We will explore your unique personal circumstances together at your own pace.
The Process
Starting therapy is a significant step. Here is what you can expect from the very first contact.
Initial Contact
Reach out via email or the online form. We can arrange a free, informal 15-minute introductory video or phone call to discuss what brings you to therapy and answer any questions.
First Session
Our first 50-minute video session provides space to explore your background, goals, and concerns in more depth. It is also an opportunity to see how it feels to work together.
Regular Weekly Sessions
We meet weekly at a dedicated time online via Zoom.
Ongoing Reviews & Pacing
We periodically review our work together to ensure therapy remains helpful and aligned with your goals, whether you prefer short-term focused work or open-ended exploration.
As a person-centred counsellor, I do not believe in one-size-fits-all. Our therapy will be uniquely shaped around who you are, what you value, and what you need at this moment in your life.
Fees and Sessions
Initial Consultation
Free • 15 MinsA free, informal phone or video conversation to discuss what brings you to counselling, answer any questions, and see if we are a good therapeutic fit.
Individual Session
£60 • 50 MinsOne-to-one weekly online counselling session conducted via Zoom from the comfort and privacy of your own space. The first session is chargable.
Frequently Asked Questions
How long are sessions and how often do we meet?↓
Individual counselling sessions are 50 minutes long and typically take place once a week at a regular, agreed-upon time. Consistency provides a reliable and grounded framework for therapeutic work.
How does online video therapy work?↓
Online therapy takes place via Zoom. Before each session, you will receive a private video link. All you need is a reliable internet connection and a confidential and private, quiet space where you feel comfortable to speak openly and cannot be overheard.
How many sessions will I need?↓
This depends entirely on you. Some clients benefit from short-term focused counselling (6 to 12 sessions) to address a specific life crisis or decision, while others prefer open-ended therapy to explore deeper patterns over time. This can be discussed during the first session.
Is everything we discuss confidential?↓
Yes. Confidentiality is paramount to the therapeutic relationship. All discussions adhere to the strict ethical guidelines of the British Association for Counselling and Psychotherapy (BACP), with standard legal and safeguarding exceptions which will be clearly explained during the first session.
What is your cancellation policy?↓
I operate a 24-hour cancellation policy. If you need to cancel or reschedule, please give at least 24 hours notice to avoid being charged the full session fee.
Take the First Step Today
Reaching out can feel like the hardest part. Whether you have specific questions or are ready to schedule an initial consultation, I am here to help.
Please note: All sessions are currently held online via Zoom. There is currently no availability for in-person sessions.
Send a Message
Please fill in your details below and I will get back to you promptly.
Emergency & Crisis Support
Please note: Shelley Liu Counselling is an appointment-based therapy practice and is not an emergency or crisis intervention service.
If you are in immediate danger, feeling unable to keep yourself safe, or experiencing an acute mental health crisis, please reach out directly to the free, 24/7 professional support services below:
Emergency Services
If you or someone else is at immediate risk of harm or in a life-threatening emergency, call 999 or attend your nearest hospital A&E.
Samaritans
Free, confidential listening service available 24 hours a day, 365 days a year for anyone who needs someone to talk to.
Shout Crisis Text Line
Free, confidential, 24/7 text messaging support service if you are feeling overwhelmed, anxious, or suicidal and prefer not to talk on the phone.
NHS Mental Health
Free NHS service for urgent mental health support, advice, and direct triage to your local NHS crisis team.